All jobs pre-scheduled and ready in portal for engineers and vendors.
Vendors will never miss a 90-day test again.
Scheduling and job creation rules are compliant to NYC law.
Conditional jobs like emergency water treatment jobs created and scheduled automatically.
Vendors sent a 10-day reminder before 90 day tests are due.
If vendor does not acknowledge, Vitralogy account management will call vendor for confirmation.
Alerts sent to engineer for missed or late jobs.
Repeated late jobs will be followed up with in person call to chief engineer or property manager.
Vendors and Engineers are notified of any outstanding compliance tasks or issues.
Engineers can customize to be notified about important events i.e. results of 90 day tests, elevated bacteria count, or emergency corrective actions.
VP’s can subscribe to weekly notification report if over notification is a concern.
Management sent a weekly exposure report of entire portfolio.
Detail report provides complete visibility into the entire process including communication logs for accountability
Jobs in portal take just a few minutes to complete.
App available for android and iOS with offline functionality - no WiFi needed to input data
No need to use pen and paper to collect results.
No charge for vendors to use platform.
Live help available with click of a button. Call center staffed and located in NY.