Hospitality

Back-of-house operations make the difference for your guests’ front-of-house experience.

Air conditioning unit in hotel room

Occupancy turnover comes with its own challenges. “We’re working on it” doesn’t work for recently arrived guests. You need to maintain your equipment and the cleanliness of your guest spaces at all times to ensure the optimal customer experience and make your guests feel right at home.

Priorities

  • Stay on top of equipment maintenance
  • Keep ahead of mechanical issues
  • Maintain clean and operable guest spaces at all times

Problems

  • High demand on equipment
  • Breakdowns that disrupt the guest experience

How Vitralogy can help:

SmartRounds

Maintain a highly complex cleaning and maintenance schedule whether you’re at full occupancy or managing during low season.

  • Complete all rounds, walkthrough, and inspections on your phone or tablet
  • Document, graph, and compare readings to see trends in equipment health
  • Assign as-needed tasks for emergency maintenance and guest requests
  • Tag equipment with RFID or QR codes to tie information to certain locations, keeping data clean and organized and verifying your staff’s presence
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SmartCompliance

Keep your guests safe while adhering to local and state regulations.

  • Receive proactive alerts about compliance deadlines or potential violations
  • Set up separate pages for separate components of your compliance needs
  • Access your inspection-ready Virtual Binder for any governing body and compliance requirement, anywhere you have your phone or table
  • Receive data analysis from your personalized account management team
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Want to learn more?

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